Better Your Communication Skills To Get The Best Job

In today’s world getting a job is based to a large extent on how well an individual can communicate in the business world and day to day settings. The need to communicate well has become so important that it has become one of the most vital selection tools during job interviews. A large part of many jobs involves communicating with others and the better your communication and convincing skills, the better will be the growth of the company and thus your own chances of promotion. For corporates, how well their employees communicate is an important factor in how their customers perceive them, and thus the kind of market feedback they get. Communication skills trainings help address several dimensions of employee development at corporates and help not just external customer facing employees develop their skills, but also employees serving internal stakeholders.

Communication Skills training New Delhi

Communication skills are not just about being able to speak English or any language fluently but also about being able to understand and be understood. Better communication skills also entail that the person is able to hold the attention of the listener with ease and is able to make his or her point clearly.

In some corporate settings, it’s important to be precise as well as concise. One should avoid deviating from the topic at hand, because this may create the impression that the speaker is not well versed with the concept himself/herself.

Communication skills do not only incorporate the spoken word, but also include non-verbal cues.  Non-verbal communication includes gestures, body language, presentation and grooming, eye contact and so on. All these areas can be learned and perfected over a period of time and with training and practice.

The types of communication skills one requires vary by industry as well. For example, for the healthcare industry, being able to feel and demonstrate empathy towards patients and caregivers goes a long way in making them feel comfortable in a stressful situation. In a fast paced banking environment however, it may be more the ability to listen actively to instructions and respond clearly that are more important. In an IT or off-shoring / outsourcing environment, the communication skills required vary because of the medium most commonly used – telephone and email or videoconferences. Therefore, telephone etiquette, email etiquette, cultural sensitivity and the ability to deal with international stakeholders form a vital part of communication skills trainings in such corporate settings. Or think of hospitality – here, the requirement is not just to communicate clearly, but to service with a smile, anticipate customer needs and satisfy these proactively. Thus, communication skills trainings for corporates need to be adapted to the environment and industry in which the organization is working.

In summary, communication skills are not just about speaking a language fluently. Communication skills can encompass verbal communication as well as non-verbal cues. Different industries have different emphasis on the various aspects of communication depending on the context and media used. In corporate settings, communication skills trainings can equip employees to better serve internal and external customers by focusing on relevant areas to target for improvement.